Privacy Policy

1. Introduction

GSL Marketing ("GSL", "we", "our", "us") operates the website at crm.gsl.marketing and related services (together the "Site" or "System"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services. By using the Site or our services, you agree to the practices described in this policy.

2. Who We Are

GSL Marketing is a marketing agency providing website design, branding, content, SEO, social media, advertising, website maintenance, custom web applications, and lead generation services. We act as a data controller for information we collect through our Site, and as a data processor where we handle personal data on behalf of our clients under a Data Processing Addendum.

3. Information We Collect

  • Contact details: your name, company, email address, and phone number when you contact us, create an account, or request a service.
  • Account information: login credentials, user profile details, and preferences for users of the System.
  • Business information: details you provide in proposals, orders, and during project delivery.
  • Usage data: information about how you use the Site, such as pages visited and actions performed.
  • Technical data: IP address, browser type, device information, and cookies where applicable.
  • Information you provide: any content you upload, messages, or data you submit to us.

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Site and our services.
  • Create and manage your account and tenant workspace.
  • Prepare quotations, proposals, statements of work, and invoices.
  • Communicate with you about projects, updates, and support requests.
  • Provide emails to leads and customers where you have engaged us to do so.
  • Meet our legal, accounting, and security obligations.
  • Improve our marketing, analytics, and service quality.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following:

  • Performance of a contract with you (for example delivering a project).
  • Legitimate interests (such as operating and securing our systems).
  • Compliance with a legal obligation.
  • Your consent, which you may withdraw at any time.

6. Cookies and Tracking

  • We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Site is used.
  • You can control cookies through your browser settings. Disabling certain cookies may affect how the Site works.
  • Advertising and analytics platforms we use may set their own cookies and are governed by their own policies.

7. Sharing and Disclosure

We share personal information only in limited circumstances:

  • Service providers: hosting, email, payment, analytics, and other providers needed to run our business, under appropriate confidentiality and data protection arrangements.
  • Subcontractors: freelancers or partners we hire for design, development, content, or advertising, bound by confidentiality and security obligations.
  • Legal: when required by law, or to protect the rights, safety, and property of GSL, our clients, or others.
  • Business transfer: in connection with a merger, sale, or acquisition, where the new owner continues to be bound by this policy.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law. When we no longer need your information, we securely delete or anonymise it. On request, we will return or delete the data we hold on your behalf in line with our data return and deletion procedures.

9. Your Rights

Depending on where you are located, you may have rights to:

  • Access and obtain a copy of your personal information.
  • Correct inaccurate or incomplete information.
  • Delete your personal information.
  • Restrict or object to certain processing.
  • Data portability.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

10. Security

We use reasonable technical and organisational measures to protect personal information, including access controls, encryption in transit, and secure storage. No method of transmission or storage is completely secure, but we work to protect your data and to respond promptly to any security incident.

11. International Transfers

Your personal information may be processed in countries other than your own. Where we transfer personal data across borders, we apply appropriate safeguards, including contractual measures, in line with applicable privacy regulations, including applicable Canadian privacy law and the Saudi Personal Data Protection Law (PDPL).

12. Children

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it where appropriate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and, where material, notify you through the System or by email. The date at the bottom of this page shows when the policy was last updated.

14. Contact

Questions, requests, or complaints about this Privacy Policy or our handling of your data can be sent to:

GSL Marketing
Email: hello@gsl.marketing
System: crm.gsl.marketing

Last updated: 12 September 2026.